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Ask nicely: Difference between revisions
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It doesn't take much time in the company of books by Dale Carnegie, Robert Cialdini or or Rory Sutherland to cotton onto the fact that how you say something can be be just as important as what you say. Nor is this exactly news: {{br|How to Win Friends and Influence People}} was published 85 years ago. | {{a|be|}}It doesn't take much time in the company of books by Dale Carnegie, Robert Cialdini or or Rory Sutherland to cotton onto the fact that how you say something can be be just as important as what you say. Nor is this exactly news: {{br|How to Win Friends and Influence People}} was published 85 years ago. | ||
But it does not take much time in the company of of a modern commercial contract to see that learned legal eagle friends have proven stoutly resistant to its charms. Legal drafting is habitually fastidious over particularised and and logical at the expense of being what Sutherland calls psycho-logical. | But it does not take much time in the company of of a modern commercial contract to see that learned legal eagle friends have proven stoutly resistant to its charms. Legal drafting is habitually fastidious over particularised and and logical at the expense of being what Sutherland calls psycho-logical. | ||
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“'''Please put on a face mask before entering this store.'''” | “'''Please put on a face mask before entering this store.'''” | ||
{{skunkworks}} | |||
This is bossy, and it assumes the reader is in non compliance with the instructions. It sets up a tone if shpokeeperism and, in chiding, resentment, as if the customers arrival is some kind of necessary evil and will only be reluctantly tolerated under certain circumstances. | This is bossy, and it assumes the reader is in non compliance with the instructions. It sets up a tone if shpokeeperism and, in chiding, resentment, as if the customers arrival is some kind of necessary evil and will only be reluctantly tolerated under certain circumstances. | ||