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{{Quote|No battle — Tarutino, Borodino, or Austerlitz — takes place as those who planned it anticipated. That is an essential condition.
{{Quote|No battle — Tarutino, Borodino, or Austerlitz — takes place as those who planned it anticipated. That is an essential condition.
:—Tolstoy, ''Wae and Peace''}}
:—Tolstoy, ''Wae and Peace''}}
This one goes to the top of JC’s 2020 lockdown re-reads. Okay, it was published in 1998, so we’re cottoning on a bit late and while it addresses only the “high modernism” of modern government, the read-across to the capitalist market economy, and beyond that into the modern large corporate — are you reading, boss?<ref>Boss: “Yes, JC, I am. Now, [[get your coat]].”</ref> — shrieks from every page. These are profound ideas we should all stop and recognise, but — being, well, citizens of a “prostrate civil society” — either we can’t or we won’t.
This one goes to the top of JC’s 2020 lockdown re-reads. It was published in 1998, so it’s a bit late to get excited but while it addresses the “high modernism” of modern government, the read-across to the capitalist market economy, and beyond that into the modern large corporate — are you reading, boss?<ref>Boss: “Yes, JC, I am. Now, [[get your coat]].”</ref> — shrieks from every page. These are profound ideas we all ''should'' recognise, but — being, well, citizens of a “prostrate civil society” — either we can’t or we won’t.


{{br|Seeing Like a State}} is a ''tour de force'' — I can’t believe I actually said that in a book review, but there it is — against the will to bureaucracy, and takes as its thesis how well-intended patrician governorship can, in specific circumstances, lead to utter disaster. While the examples Scott cites in his book are legion one could, and some do, criticise Scott for an anecdotal approach: he has curated examples that best fit his thesis, and it therefore suffers from [[confirmation bias]]. That may be true, but I don’t think it matters, for Scott’s thesis, when set out, is so ''familiar'', so ''plausible'' and its exhortations so consistent with other theories in adjacent fields,<ref>{{Charles Perrow}}’s {{br|Normal Accidents}} thjeory; [[Systems Theory]] as expounded by {{author|Donella H Meadows}}, {{author|Thomas Kuhn}}’s {{br|The Structure of Scientific Revolutions}} that it is hard to be bothered by his lack of empirical rigour. Data is not its value: its [[narrrative]] is its value. Scott is providing a counter-narrative to modern statist (and corporate) orthodoxy, and that in itself is valuable and enlightening.  
{{br|Seeing Like a State}} takes as its thesis how well-intended patrician governorship can, in specific circumstances, lead to utter disaster. While Scott’s examples are legion one could, and some do, criticise him for his anecdotal approach: he has curated examples that best fit his thesis, and it therefore suffers from [[confirmation bias]]. That may be true, but I don’t think it matters, for Scott’s thesis, when set out, is so ''familiar'', so ''plausible'' and its exhortations so ''consistent'' with other theories in adjacent fields,<ref>{{author|Charles Perrow}}’s {{br|Normal Accidents}} thjeory; [[Systems Theory]] as expounded by {{author|Donella H Meadows}}, {{author|Thomas Kuhn}}’s {{br|The Structure of Scientific Revolutions}}</ref> that it is hard to be bothered by a lack of empirical rigour. Data is not its value: its [[narrrative]] is its value. Scott is providing a counter-narrative to modern statist (and corporate) orthodoxy, and that in itself is valuable and enlightening.  


In any case, bureaucratic disaster is not inevitable, but the same four conditions are present wherever we find it: A will to bend nature to the administrator’s agenda; a [[high modernism|“high modernist” ideology]]; an authoritarian state with machinery to impose its ideological vision, and a subjugated citizenry (or staff) without the means (or inclination) to resist.
In any case, bureaucratic disaster is not inevitable, but the same four conditions are present wherever we find it: a will to bend nature, and society, to the administrator’s agenda; a [[high modernism|“high modernist” ideology]] believing that all problems can be anticipated and solved ahead of time; an authoritarian state with machinery to impose its ideological vision; and a subjugated citizenry (or staff) without the means (or inclination) to resist the machinery of the administrator.


''All'' of these qualities feature in the modern multinational corporation, in this old bugger’s humble opinion. {{br|Seeing Like a State}} is worth a close read.
''All'' of these qualities feature in the modern multinational corporation. If you are interested in how not to run one, {{br|Seeing Like a State}} is worth a close read.


===[[Legibility]]: the administrative ordering of nature and society ===
===[[Legibility]]: the administrative ordering of nature and society ===
Any government must be able to “read” and thus “get a handle on” — hence, “make [[legible]]” — and so ''administrate'' the vast sprawling ''detail'' and myriad of ''interconnections'' between its citizens, lands and resources. It does this by, in its “statey” way, [[Narrative|narratising]] a bafflingly [[complex system]] into a thin, idealistic model: it assigns its citizens permanent identities (in the middle ages, literally, by giving them surnames: now, identity cards and the chips that are shortly to be implanted in our foreheads); it decrees standard weights and measures for all times and places (we may have proceeded by local customs and conventions<ref>It is said Chinese farmers gauged distance by “the time it takes to boil rice”, which provides a different, and more practical means of comprehending how far away you were; commissions cadastral surveys of the land so it can collect taxes; it records land holdings, registers births, deaths and marriages, imposes conventions of language and legal discourse designs cities and transport networks: in effect, to create a standard grid that could be measured, monitored and understood from the bird’s eye view of city hall. A population that legible is ''manipulable''.  
Any government must be able to “read” and thus “get a handle on” — hence, “make [[legible]]” — and so ''administrate'' the vast sprawling ''detail'' and myriad of ''interconnections'' between its citizens, lands and resources. It does this by, in its “statey” way, [[Narrative|narratising]] a bafflingly [[complex system]] into a thin, idealistic model: it assigns its citizens permanent identities (in the middle ages, literally, by giving them surnames: now, identity cards and the chips that are shortly to be implanted in our foreheads); it decrees standard weights and measures for all times and places (we may have proceeded by local customs and conventions;<ref>It is said Chinese farmers gauged distance by “the time it takes to boil rice”, which provides a different, and more practical means of comprehending how far away you are</ref> commissions cadastral surveys of the land so it can collect taxes; it records land holdings, registers births, deaths and marriages, imposes conventions of language and legal discourse designs cities and transport networks: in effect, to create a standard grid that could be measured, monitored and understood from the bird’s eye view of city hall. A population that legible is ''manipulable''.  


This cost of this legibility is abridgment: it represents only the slice of society that interests the administrator, which would be harmless enough those measures did not in turn permanently impact how citizens interact with each other and their environment. So, society came to be ''remade'' to suit the administrator. Thus, a reflexive feedback loop.
This cost of this legibility is ''abridgment'': it represents only the slice of society that interests the administrator, which would be harmless enough those measures did not in turn permanently impact how citizens interact with each other and their environment. So, society came to be ''remade'' to suit the administrator. Thus, a reflexive feedback loop.
 
Scott is persuasive that we lose something critical when we simplify in our yen for clear description, which state officials cannot but do. Trying to covert local customs — “a living, negotiated tissue of practices which are continually being adapted to new ecological and social circumstances — including, of course, power relations” — to unalterable laws loses subtlety and micro-adjustments that these customs are continually experiencing.
 
In other words, you lose something special when you atomise a [[complex system]]. [[Emergence|Emergent]] properties vanish. It is a poorer, less productive thing.


Scott is persuasive that we lose something critical when we simplify in our yen for clear description, which state officials cannot but do. Trying to covert local customs — “a living, negotiated tissue of practices which are continually being adapted to new ecological and social circumstances — including, of course, power relations” — to unalterable laws loses subtlety and micro=adjustments that these customs are continually experiencing.
===[[High modernism|High modernist ideology]]===
===[[High modernism|High modernist ideology]]===
a muscle-bound self-confidence in expansion of production; our growing ability to satisfy human needs and master nature (including human nature) “and above all the rational design of social order commensurate with the scientific understanding of natural laws”. It translates to a rational, ordered, geometric (hence “legible”) view of the word and depends on central state vision to bring about big projects (dams, agricultural progress
When your yen to regularise society is accompanied by the “muscle-bound” self-confidence that you can expand production, better satisfy human needs and master nature (including human nature) and centrally configure social order “commensurate with the scientific understanding of natural laws”. It translates to a rational, ordered, geometric (hence “legible”) view of the word and depends on central state vision to bring about big projects. Now those infinitesimal interconnections and illegible relations are not just invisible to the state programme but inimical to it. Natural forests are replaced with grid-planted Norfolk pines and swathes of the unwanted ecosystem are rejected ''because they don’t fit the model''. But they can play valuable and vital roles in the ecosystem. The simplistic deterministic belief that they are not necessary will eventually come back to haunt you. “Nature,” as Dr. Ian Malcolm put it in ''Jurassic Park'', “finds a way”.
 
The [[high modernism|high modernist]] believes the future is somehow solvable and certain, and the [[certainty]] of that better future justifies the disruption and short-term adverse side-effects of putting in place a grand plan to get there. The counterpoint to this approach is the [[iterative]], ground-up organic adjustment of people on the ground, using their judgment and experience to best improve the lot as they personally see it. As long as you have the right people on the ground, this is both far more effective for society, and far ''scarier'' for administrators: they have less ''control'' over progress, less ''sight'' of it, (therefore) less to do, and a harder job justifying the rent they extract (in a government, this is called a “tax”; in a corporation, it is executive [[compensation]]) for providing their “vital” administration.<ref>It is of course a heresy to question it, but is any [[CEO]] ''really'' worth a hundred times the average employee that the firm pays for him?</ref>


There is a belief that the future is somehow solvable and certain: the [[high modernism|high modernist]] disposition therefore is that the certainty of a better future justifies the disruption and short-term adverse side-effects of putting in place a grand plan to get there. The alternative is the iterative, ground-up organic adjustment of people on the ground. This is both far more effective — assuming you have teh right people on the ground — and far scarier for the administrators: they have less control over progress, less of a line of sight over it, less therefore to do, and a harder time justifying the rent they extract (in a government, this is called a “tax”; in a corporate, it is executive [[compensation]]) for providing their administration.
{{Quote|''Once the desire for comprehensive urban planning is established, the logic of uniformity and regimentation is well nigh inexorable. Cost effectiveness contributes to this tendency. Every concession to diversity is likely to entail an increase in time and budgetary cost.''}}


Of course the cost of an ideology that seeks to regularise and unitise is [[diversity]]. Once the desire for comprehensive urban planning is established, the logic of uniformity and regimentation is well nigh inexorable. Cost effectiveness contributes to this tendency. Every concession to diversity is likely to entail an increase in time and budgetary cost.
Another cost of the [[high modernist]] ideology that seeks to regularise and unitise is ''[[diversity]]'' in the things so regularised.  


That [[diversity and inclusion]] is the ''cause célèbre du jour'' hardly [[Falsification|falsifies]] this observation, especially given the current institutional approach to delivering it, which chimes with this desire for narratising [[legibility]] and [[high-modernism]]: firstly, [[diversity]] inherently ought, you would think, to be  difficult to pin down, its manifestations being naturally — well — ''diverse''. Yet, to get a handle on it, organisations must make it ''[[legible]]''. This they do by defining it in a strikingly limited way (by reference to religious, ethnic, sexual and gender identification, but not, say, to education-level, socio-economic background, nationality, political identification, pastime, or life skill). Then they seek to gather ethnic, sexual and gender ''data'' from their staff, so that they can present statistics about their changing diversity. Thus, diversity is homogenised, parameterised and regularised. Sounds a bit like an Aldous Huxley novel, doesn’t it? Feels a bit like one too.
That [[diversity and inclusion]] is the ''cause célèbre du jour'', in the public and private sectors, hardly [[Falsification|falsifies]] this observation. It just sharpens the irony, since the typical approach to ''delivering'' diversity chimes with this desire for narratising [[legibility]] and [[high-modernism]].  


The flaws of hubris in central planning in the high modernist regime
[[Diversity]] ought, you’d think, to be ''hard to pin down'', its manifestations being naturally — well — ''diverse''. But to get a handle on diversity in their populations, organisations must make it ''[[legible]]''. They do this by defining “[[diversity]]” in a strikingly limited way, then seeking to gather ''data'' from their staff on that limited metric, so that they can propagate statistics about their changing diversity. Thus, diversity is formalised, homogenised, parameterised and regularised, and no attention is paid to the product and output of diversity at all. As long as we ''look'' diverse, and ''talk'' tike we’re diverse, but everyone fits neatly into one of the five boxes we have prescribed for them, in the right proportions, we have achieved our goal. Sounds a bit like an Aldous Huxley novel, doesn’t it? Feels a bit like one too.
1. the presumptions that planners can make most of the predictions about the future that their schemes require.
2. we know a bit more about what constitutes a satisfactory neighbourhood for those who live in it but we still have no idea about how to foster and maintain such a neighbourhood.
3.
Formal order to be explicit is always and in some considerable way parasitic on informal processes which the formal scheme does not recognise without which it couldn't exist and which it alone cannot create or maintain. —see the work to rule.
===An authoritarian state===
An authoritarian state able and willing to use coercive power to bring high modernist ideals into being.
===A prostrate civil society===
A subjugated population that lacks capacity to resist authoritarian implementation of high-modernist plans


===An authoritarian state and prostrate civil society===
Scott’s last two criteria are probably opposite sides of the same coin: an authoritarian state able and willing to coerce society to bring high modernist ideals into being, and a subjugated population lacking the capacity to resist the implementation of high-modernist plans. Scott was writing in 1998, a few years after the collapse of communism and in an era when [[This time it’s different|Francis Fukuyama]] and others were declaring the end of history, all battles won and so forth, so was a little shoe-shuffly about this. He needn’t have been! Not only have we seen the return of authoritarian governments and prostrate populations — for posterity I note I am writing from lockdown that has now lasted some nine months — but it has never not been true of the corporate sector which is resolutely organised to be both
thoroughly authoritarian, extraordinarily hierarchical and where you, dear employee, are administrated and ordered like no other participant on Earth. Every aspect of your performance and your role is, at some level, reduced to some kind of parameterised data point: ID, location, salary, rank, position, performance, reporting line, holiday entitlement, sick-leave, [[service catalog]], objectives — let me know when you want me to stop. As for the high modernist ideal, well, this entire site is a paean to that, but strategy as we receive it seems entirely predicated on a deterministic, [[reductionist]] ideology that we can solve our landscape and then proceed sedately and without the need to be troubled by turbulent [[subject matter expert]]s thereafter. DB’s John Cryan was incautious enough to suggest we would all be replaced in due course by [[chatbot]]s.


*Metis
===[[Metis]]===
Odyssean cunning.  
Speaking of [[chatbot]]s and [[subject matter expert]]s brings us nicely to Scott’s fascinating closing, where he ruminates on the concept, missing from high modernist canon, of ''[[metis]]''. This is hard to describe — folk wisdom, knowhow, Odyssean cunning — but in the corporate world it struck me as most resembling ''[[subject matter expert|expertise]]''. This is something that the [[high modernist]] programme seeks to do without, but
Red Adair versus the articled clerk.
Red Adair versus the articled clerk.
Quetelet's playful formula alerts us to a hallmark of most practical knowledge:it is as economical and accurate as it needs to be, no more and no less, for addressing the problem at hand.
Quetelet's playful formula alerts us to a hallmark of most practical knowledge: it is as economical and accurate as it needs to be, no more and no less, for addressing the problem at hand.
Acquired knowledge of sailing, riding a bike, playing a musical instrument etc.. You can only learn them through experience.
Acquired knowledge of sailing, riding a bike, playing a musical instrument etc.. You can only learn them through experience.
{{sa}}
{{sa}}
*{{br|Models.Behaving.Badly: Why Confusing Illusion with Reality can be a Disaster, on Wall Street and in Life}}
*{{br|Models.Behaving.Badly: Why Confusing Illusion with Reality can be a Disaster, on Wall Street and in Life}}
*[[Diversity]]
*[[Diversity]]
{{ref}}
{{ref}}

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