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{{a|design|}} | {{a|design|}}In {{Author|Don Norman}}’s terms<ref>{{Br|The Design of Everyday Things}}</ref> design is comprised of [[affordance]]s, [[signifier]]s, [[mapping]] and [[feedback]], a taxonomy of which the design of legal products seems utterly ignorant. | ||
In {{Author|Don Norman}}’s terms<ref>{{Br|The Design of Everyday Things}}</ref> design is comprised of [[affordance]]s, [[signifier]]s, [[mapping]] and [[feedback]], a taxonomy of which the design of legal products seems utterly ignorant. | |||
*[[Know your purpose]] | *[[Know your purpose]] | ||
*[[Assume there will be accidents]]: The role of the risk manager is to know where the risks are concentrated, not to be satisfied there are no risks. If your [[RAG status]] has been uniformly green at every [[opco]] for the last ten years you should [[get your coat]]. Because either there ''is no'' [[risk]], so what are you even doing chairing an [[opco]], or you are flat-out delusional, so someone ''else'' is needed. | *[[Assume there will be accidents]]: The role of the risk manager is to know where the risks are concentrated, not to be satisfied there are no risks. If your [[RAG status]] has been uniformly green at every [[opco]] for the last ten years you should [[get your coat]]. Because either there ''is no'' [[risk]], so what are you even doing chairing an [[opco]], or you are flat-out delusional, so someone ''else'' is needed. |