Change paradox: Difference between revisions

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{{a|devil|
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[[File:Whos Next.png|450px|thumb|center|Meet the new boss.]]
[[File:Whos Next.png|450px|thumb|center|Meet the new boss.]]
}}{{smallcaps|If we take it}} that, like any other intellectual proposition,<ref>I speak of none other than the [[Duhem-Quine thesis]]  as to the theory-dependence of observation: that it is impossible to test a scientific hypothesis in isolation, because any test presupposes one or more background assumptions and auxiliary hypotheses.</ref> every management initiative must be driven by some ''theory'' or other — that is, it must be designed to prove out a hypothesis that ''already exists in someone’s mind''. Seeing as that the minds whose hypotheses get tested tend to belong to those at or near the summit of their organisations — we see the [[paradox]]ical nature of ''mandated organisational change'': the mandate for change must come from those who have lived their best lives within, because of, and thanks to, the status quo: things as they are ''before'' change. Those, that is to say, ''who have most to lose'' from change.
}}{{smallcaps|If we take it}} that, like any other intellectual proposition,<ref>I speak of none other than the [[Duhem-Quine thesis]]  as to the theory-dependence of observation: that it is impossible to test a scientific hypothesis in isolation, because any test presupposes one or more background assumptions and auxiliary hypotheses.</ref> every management initiative must be driven by some ''theory'' or other — that is, it must be designed to prove out a hypothesis that ''already exists in someone’s mind''. Seeing as that the minds whose hypotheses get tested tend to belong to those at or near the summit of their organisations — we see the [[paradox]]ical nature of ''mandated organisational change'': the mandate for change must come from those who have lived their best lives within, because of, and thanks to, the status quo: things as they are ''before'' change. Those, that is to say, ''who have most to lose'' ''from change''.


The argument runs like this: a “will to change” derives from a conviction that one’s current configuration is, somehow, ''wrong'': that the organisation is sub-optimal, dysfunctional, elliptical or just ''broken''.  
The argument runs like this: a “will to change” derives from a conviction that one’s current configuration is, somehow, ''wrong'': that the organisation is sub-optimal, dysfunctional, elliptical or just ''broken''.  
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To ''want'' change is to believe ''things are currently out of whack''.  
To ''want'' change is to believe ''things are currently out of whack''.  


To ''bring'' change, someone with the wherewithal to ''bring'' it must hold that belief.  
To ''bring'' change, someone with the necessary wherewithal must hold that belief.  


Those with the wherewithal to bring change are usually thriving as they are.
Those with that wherewithal are usually thriving as they are.


Those who are presently thriving tend not to feel things are enormously out of whack.
Those who are presently thriving tend not to feel things are enormously out of whack and don’t ''really'' want to bring change.


===A digression on the paradoxical nature of firms in a free market===
===A digression on the paradoxical nature of firms in a free market===
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===The making of leaders===
===The making of leaders===
So, how do leaders get to lead? Well, an organisation is a ''[[system]]'': a pulmonary lattice of stocks, flows and feedback loops, sending information, consuming resources, generating artefacts and, over time ''building'' — not just widgets for sale, but ''itself'': speed up the frame-rate and you will see the organisation grow: whole new subsystems spawn and fiefdoms mushroom, while others wither and dessicate. The firm is alive; an organism: ''it makes itself''. In a [[I am a Strange Loop|strangely loopy]] way, the firm [[emerges]] from its own recursive [[systemantics|systems]].  
So, how do leaders get to lead? Well, an organisation is a ''[[system]]'': a pulmonary lattice of stocks, flows and feedback loops, sending information, consuming resources, generating artefacts and, over time ''building'' — not just widgets for sale, but ''itself'': speed up the frame-rate and you will see the organisation grow: whole new subsystems spawn and fiefdoms mushroom, while others wither and desiccate. The firm is alive; an organism: ''it makes itself''. In a [[I am a Strange Loop|strangely loopy]] way, the firm [[emerges]] from its own recursive [[systemantics|systems]].  


By the fact of its operation, a firm ''self-generates''.  
By the fact of its operation, a firm ''self-generates''.  
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Hence, the conceptual problem with [[change from the top]].
Hence, the conceptual problem with [[change from the top]].
===On the difficulty of changing from the top===
===On the difficulty of changing from the top===
So the idea of current management changing the very machine that has contrived to put them where they have the power to change presents a variation of the [[time traveller’s paradox]]: By changing something, do I kick away the very ladder I climbed to reach the cockpit? If I throw off the rope, do I leave myself [[Hinterstoisser Traverse|stranded should the weather change]]? If I fiddle in this way with the geometry of corporate space time, might I not disprove my very being?  
So the idea of current management changing the very machine that has contrived to put them where they have the power to change presents a variation of the [[time traveller’s paradox]]: By changing something, do I kick away the very ladder I climbed to reach the cockpit? If I throw off the rope, do I leave myself [[Hinterstoisser Traverse|stranded, should the weather change]]? If I fiddle in this way with the geometry of [[Space-tedium continuum|corporate spacetime]], might I not disprove my very being? Will I dissolve before my own disbelieving eyes?
 
Yet we live in a time of change. We must change or die. We select our leaders to drive change.


Thus, management has derived some kind of prime directive: “I must change. For it is what leaders do. But whatever change I make, I must make it, without —” well, er — it is difficult to put this any way other than bluntly, readers — “... whatever change I make, I must make it without ''changing'' anything”.
Thus, management has derived some kind of prime directive: “I must change. For it is what leaders do. But whatever change I make, I must make it, without —” well, er — it is difficult to put this any way other than bluntly, readers — “... whatever change I make, I must make it without ''changing'' anything”.


And so it comes to pass: no out-sourcing program, no employee survey, no cost challenge, no well-being outreach, no human resources initiative in history has been designed to prove out that, for example, the executive are a bunch of useless glad-handing dilettantes; or that the echelons of upper management, though in place for decades, have never yielded apparent value; that the problem with our stars is not the cost of front-line staff but of the sediment of management pressing down upon them, hindering their reactions to the changing needs and desires of their local markets. I dare say it would be rather fun if someone were to try, but that would be a work of science fiction indeed.
And so it comes to pass: no [[Outsourcing|outsourcing program]], no employee survey, no cost challenge, no well-being outreach, no human resources initiative in history has been designed to prove out that, for example, the executive are a bunch of useless, glad-handing dilettantes, nor that the echelons of upper management, though in place for decades, have not once made an ounce of difference; that the problem with our stars is not the cost of front-line staff but of the sediment of management pressing down upon them, hindering their reactions to the changing needs and desires of their local markets.  
 
We dare say it would be rather fun if someone were to try to launch an initiative on such a hypothesis, but we feel it would be a work of science fiction indeed.


''Turkeys don’t vote for Christmas.'' Only the staff does that, and no-one listens to them.
''Turkeys don’t vote for Christmas.'' Only the staff would do that, if anyone asked it, so no-one asks it.  


=== How change happens ===
=== How change happens ===

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