User acceptance testing: Difference between revisions
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[[File:Tron User.jpg|300px|thumb|right|A User. Doesn't he look happy.]][[UAT]], or “[[user acceptance testing]]” is the process whereby an [[IT department]] experiments on its workforce the way scientists experiment on mice. It is designed to make sure new software it would like to impose on the workforce but which users neither want, understand nor care about, will not be so disruptive, annoying or useless that users rise up in outright rebellion. | [[File:Tron User.jpg|300px|thumb|right|A User. Doesn't he look happy.]][[UAT]], or “[[user acceptance testing]]” is the process whereby an [[IT department]] experiments on its workforce the way scientists experiment on mice. It is designed to make sure new software it would like to impose on the workforce but which users neither want, understand nor care about, will not be so disruptive, annoying or useless that users rise up in outright rebellion. | ||
The optimal response is acquiescence, wherein the indentured servants accept the technology, the way cattle accept branding or Winston Smith came to love Big Brother. | |||
“Acceptance” implies ''tolerance'', not enjoyment. Forbearance. Sufferance. Coming to terms with a generally unsatisfactory circumstance. Sacrificing individual freedomeand preference for “greater good”. When one says “I have accepted my fate” one does not necessarily mean one is happy about it. So it is with [[user acceptance testing]]. | “Acceptance” implies ''tolerance'', not enjoyment. Forbearance. Sufferance. Coming to terms with a generally unsatisfactory circumstance. Sacrificing individual freedomeand preference for “greater good”. When one says “I have accepted my fate” one does not necessarily mean one is happy about it. So it is with [[user acceptance testing]]. | ||
Revision as of 15:10, 11 May 2017
UAT, or “user acceptance testing” is the process whereby an IT department experiments on its workforce the way scientists experiment on mice. It is designed to make sure new software it would like to impose on the workforce but which users neither want, understand nor care about, will not be so disruptive, annoying or useless that users rise up in outright rebellion.
The optimal response is acquiescence, wherein the indentured servants accept the technology, the way cattle accept branding or Winston Smith came to love Big Brother.
“Acceptance” implies tolerance, not enjoyment. Forbearance. Sufferance. Coming to terms with a generally unsatisfactory circumstance. Sacrificing individual freedomeand preference for “greater good”. When one says “I have accepted my fate” one does not necessarily mean one is happy about it. So it is with user acceptance testing.
There is a reason it is not called “user appreciation assurance”, or “user experience enhancement”, or “user productivity maximisation”.
It is not about the user.
See also
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