Disintermediation: Difference between revisions

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{{A|devil|{{subtable|[[File:Seymour.jpg|450px|frameless|center]]<center>“They say disintermediation is back in style. I say it never went out.”</center>}}
[[File:Seymour.jpg|450px|thumb|center|“They say disintermediation is back in style. I say it never went out.”]]
}}{{d|Disintermediation|/ˈdɪstɪntə(ː)ˌmiːdɪˈeɪʃən/|n|}}
}}The very promise of the digital revolution. A distributed network whose design cleaves to the [[end-to-end principle]] promises its users the ability, never before possessed, to reach one’s clients, friends, relations, countrymen, lovers, fighters, haters — in short, ''anyone'' — costlessly.


Suddenly, a generation of aspiring novelists could publish their ''bildungsromane'' direct into the colossal, cruel teeth of a world suddenly drowning in the sodding things, without the reality-dosing filter of a publisher to save them from those wasted, sequestered months. From nowhere middle-aged men, could atone for the profligacy with which they wasted their own productive years by composing, recording, mixing, master and distribute their dreary pop songs to the studied indifference of every soul on this barren crag of rock, including their own immediate families, not that they’re bitter or anything, and have them at least ''sound like'' real pop music. Suddenly, maverick reality TV hosts could hot-wire their self-absorbed political aspirations into the consciousness of a nation, unfiltered by the agency of advertising, or the mediation of a traditional political party.
The very promise of the digital revolution. A distributed network whose design cleaves to the [[end-to-end principle]] and that promises its users the ability, never before possessed, to reach their clients, friends, relations, countrymen, lovers, fighters, haters — in short, ''anyone'' — effortlessly and ''costlessly''.  


This was, for those at the wrong end of the [[agency problem]] — a class of people generally called “[[client]]s” —a moment of beatific liberation, until it became clear that the same barrier whose collapse allowed them into this lush meadow of direct market access allowed ''every other bastard'' in too. This turned said lush meadow into a [[Tragedy of the commons|tragic]] [[digital commons]].<ref>There wasn’t ''meant'' to be any “tragedy” in the [[digital commons]], of course. But it turns out the scarce resource is not supply-side bandwidth — the good people at Amazon Web Services have got our backs on that — but demand-side ''attention and money''.</ref> Chris Anderson’s [[The Long Tail: Why the Future of Business Is Selling Less of More|long tail]] morphed into a ghoulish chem-trail of worthless pap that ''no-one'' wanted to buy.
Hence, the great, grand, ''[[disintermediation]]''.


[[Agent]]s were suddenly back in style again, only now branding themselves as “[[software as a service]]” and similarly unintuitive things. In [[Financial service|financial services]], as Jane Seymour might have put it, they never went out.
Suddenly, aspiring but ungifted novelists could publish their ''[[The Montenegro Sanction|bildungsromane]]'' direct into the teeth of a cruel world suddenly drowning in the sodding things, circumventing the galling disinterest of publishers who until then had guarded those gates of acclamation.  


But now financial services firms, whose only role on God’s green earth ''is'' to [[Look, I tried|intermediate]], desperately trying to reduce their own hideous operational burden by flexing that very same power that the digital network offered to amateur musicians: to disintermediate. Outsource! Automate! Send our KYC team to Bucharest!
From nowhere, dreary middle-aged men could atone for the profligacy with which they wasted their own youths by recording, mixing and distributing their ''own'' dreary pop songs to the studied indifference of every soul on this barren rock, including their own families, not that they’re bitter or anything,<ref>I refer to none other than [[Dangerboy]], of course.</ref> and have them at least ''sound like'' real pop music. No recording studio or record label required.  


But, sir, ''how'' shall we disintermediate?
Unexpectedly, self-absorbed reality TV hosts could hot-wire their political aspirations into the nation’s deplorable consciousness, unfiltered by taste and undeterred by the cost of advertising or the mediated probity of party-political machinery.


And, lo, businesses sprung from the fertile soil of that lush meadow, to ''intermediate'' the ''disintermediation''. Legal process outsourcers; [[management consultants]], providers of [[software as a service]], and a secondary wave of specialisms to police this new brand of intermediaries: ''more'' [[management consultant]]s, ''more'' [[negotiator]]s, professional advisers, [[internal audit]]ors, procurement specialists, negotiators, [[software as a service]] providers to help ''implement'' [[software as a service]]: we’re looking at ''you''.
Suddenly, a wild-west of mediocrity. The world is knee deep in the stuff, yet — yet — amongst all those swine, the faint hope remains of a pearl or two.
 
The digital revolution was, for those at the wrong end of the [[agency problem]] — a class of people generally called “[[client]]s” — a moment of beatific liberation, but only a fleeting one, for the same barrier whose collapse allowed ''them'' into this lush meadow of direct market access allowed ''every other bastard'' to rush in, too.
 
This turned said lush meadow into a [[Tragedy of the commons|tragic]] [[digital commons]].<ref>There wasn’t ''meant'' to be any “tragedy” in the [[digital commons]], of course. But it turns out the scarce resource is not supply-side bandwidth — the good people at Amazon Web Services have got our backs on that — but demand-side ''attention and money''.</ref> {{author|Chris Anderson}}’s [[The Long Tail: Why the Future of Business Is Selling Less of More|long tail]] of hopeful aspiration — a supply for every demand; a demand for any supply! — morphed into a ghoulish chem-trail of worthless pap that ''no-one'' wanted to buy. The world was at once awash with quadrophonic noise.
 
The cry went up: “''Help! Find someone to sort this out for us!''”
 
And, lo, [[agent]]s were back in style again, branding themselves now as providers of “[[software as a service]]” and similarly fishy things.
 
And agents were back in style, too, in [[Financial service|financial services]] though, as Jane Seymour might have put it, it isn’t like they ever truly went out. But now these firms, whose only role on God’s green Earth ''is'' to [[Look, I tried|intermediate]], began desperately to shed their own hideous operational burdens, flexing the very same power that the digital network vouchsafed to giftless amateur musicians: ''to'' ''disintermediate''.
 
The cry rang out: “Go at once and outsource! Automate! Send the KYC team to Bucharest!”
 
“But, sir, ''how'' shall we disintermediate?”
 
“If you can’t work it out for yourself, find someone to help you.”
 
And, lo, businesses sprung from the fertile soil of that lush meadow, to ''intermediate'' the ''disintermediation''. Legal process outsourcers; [[management consultants]], providers of [[software as a service]], and then a ''second'' wave of intermediating specialisms to police the first one: ''more'' [[management consultant]]s, ''more'' [[negotiator]]s, professional advisers, [[internal audit]]ors, procurement specialists, negotiators, [[software as a service]] providers engaged ''implement'' the [[Software as a service|SAAS]] solutions bought in the first wave.
 
But unlike quotidian forty-something dads with their MacBook home studios and self-published kindle novels, the [[Interdisintermediation|''interdisintermediation'']] of [[Financial service|financial services]] has not been quite the same<ref>On a ''personal'' level, you understand.</ref> roaring success. At least we dads have an MP3 to show for our effort, never mind that no-one will ever listen to it.
 
Where now are the MP3s of financial services firms? Where, indeed, are the business change managers who so assiduously costed out of existence that handful of quiet negotiators that were once parked in a corner of the compliance floor, now that they are replaced by a dispersed undertaking spanning three continents, four corporate service providers, an entire IT stack and a permanent operations and procurement infrastructure?
 
Onto the next project — it has something to do with [[distributed ledger technology]], apparently.


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*[[Agency paradox]]
*[[Agency paradox]]
{{ref}}
{{ref}}
<references />{{Technical Tuesday|12/1/21}}

Latest revision as of 22:18, 24 June 2022

Seymour.jpg
“They say disintermediation is back in style. I say it never went out.”


In which the curmudgeonly old sod puts the world to rights.
Index — Click ᐅ to expand:

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Disintermediation
/ˈdɪstɪntə(ː)ˌmiːdɪˈeɪʃən/ (n.)

The very promise of the digital revolution. A distributed network whose design cleaves to the end-to-end principle and that promises its users the ability, never before possessed, to reach their clients, friends, relations, countrymen, lovers, fighters, haters — in short, anyone — effortlessly and costlessly.

Hence, the great, grand, disintermediation.

Suddenly, aspiring but ungifted novelists could publish their bildungsromane direct into the teeth of a cruel world suddenly drowning in the sodding things, circumventing the galling disinterest of publishers who until then had guarded those gates of acclamation.

From nowhere, dreary middle-aged men could atone for the profligacy with which they wasted their own youths by recording, mixing and distributing their own dreary pop songs to the studied indifference of every soul on this barren rock, including their own families, not that they’re bitter or anything,[1] and have them at least sound like real pop music. No recording studio or record label required.

Unexpectedly, self-absorbed reality TV hosts could hot-wire their political aspirations into the nation’s deplorable consciousness, unfiltered by taste and undeterred by the cost of advertising or the mediated probity of party-political machinery.

Suddenly, a wild-west of mediocrity. The world is knee deep in the stuff, yet — yet — amongst all those swine, the faint hope remains of a pearl or two.

The digital revolution was, for those at the wrong end of the agency problem — a class of people generally called “clients” — a moment of beatific liberation, but only a fleeting one, for the same barrier whose collapse allowed them into this lush meadow of direct market access allowed every other bastard to rush in, too.

This turned said lush meadow into a tragic digital commons.[2] Chris Anderson’s long tail of hopeful aspiration — a supply for every demand; a demand for any supply! — morphed into a ghoulish chem-trail of worthless pap that no-one wanted to buy. The world was at once awash with quadrophonic noise.

The cry went up: “Help! Find someone to sort this out for us!

And, lo, agents were back in style again, branding themselves now as providers of “software as a service” and similarly fishy things.

And agents were back in style, too, in financial services though, as Jane Seymour might have put it, it isn’t like they ever truly went out. But now these firms, whose only role on God’s green Earth is to intermediate, began desperately to shed their own hideous operational burdens, flexing the very same power that the digital network vouchsafed to giftless amateur musicians: to disintermediate.

The cry rang out: “Go at once and outsource! Automate! Send the KYC team to Bucharest!”

“But, sir, how shall we disintermediate?”

“If you can’t work it out for yourself, find someone to help you.”

And, lo, businesses sprung from the fertile soil of that lush meadow, to intermediate the disintermediation. Legal process outsourcers; management consultants, providers of software as a service, and then a second wave of intermediating specialisms to police the first one: more management consultants, more negotiators, professional advisers, internal auditors, procurement specialists, negotiators, software as a service providers engaged implement the SAAS solutions bought in the first wave.

But unlike quotidian forty-something dads with their MacBook home studios and self-published kindle novels, the interdisintermediation of financial services has not been quite the same[3] roaring success. At least we dads have an MP3 to show for our effort, never mind that no-one will ever listen to it.

Where now are the MP3s of financial services firms? Where, indeed, are the business change managers who so assiduously costed out of existence that handful of quiet negotiators that were once parked in a corner of the compliance floor, now that they are replaced by a dispersed undertaking spanning three continents, four corporate service providers, an entire IT stack and a permanent operations and procurement infrastructure?

Onto the next project — it has something to do with distributed ledger technology, apparently.

See also

References

  1. I refer to none other than Dangerboy, of course.
  2. There wasn’t meant to be any “tragedy” in the digital commons, of course. But it turns out the scarce resource is not supply-side bandwidth — the good people at Amazon Web Services have got our backs on that — but demand-side attention and money.
  3. On a personal level, you understand.