General systems unit: Difference between revisions
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===Propositions=== | ===Propositions=== | ||
*What is the ''[[purpose]]'' of the legal department? Wider: what is the purpose of any part of the [[federation]]? | *What is the ''[[purpose]]'' of the legal department? Wider: what is the purpose of any part of the [[federation]]? | ||
*The business is not | *'''Who is your client'''? The business is not your only client. In fact, it is barely a client at all. “Sure, whatever, go for it but just be quick about it and don’t upset my client”. More important client [[stakeholder]]s are: credit, operations, chief operating office. | ||
* | *'''Who, ''within'' your client, is your client'''? Are you getting calls from contractors in Hyderabad? Rather than throttling legal demand by charging for it, why not do that structurally, but limiting who — what grade — is allowed to seek it? | ||
*What is your product? The document is not the product. The lawyer is not the product. | |||
*What is the problem: distinguish between problems and symptoms. Inanimate objects — like documents, and templates — are rarely problems: they are ''symptoms'' of problems. Formal structures are rarely problems (or even all that relevant). Problems arise in interactions For example: a crappy document | |||
*Is what we focus on really the problem? | |||
===What is the general systems unit?=== | ===What is the general systems unit?=== | ||
Revision as of 15:02, 28 September 2021
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Propositions
- What is the purpose of the legal department? Wider: what is the purpose of any part of the federation?
- Who is your client? The business is not your only client. In fact, it is barely a client at all. “Sure, whatever, go for it but just be quick about it and don’t upset my client”. More important client stakeholders are: credit, operations, chief operating office.
- Who, within your client, is your client? Are you getting calls from contractors in Hyderabad? Rather than throttling legal demand by charging for it, why not do that structurally, but limiting who — what grade — is allowed to seek it?
- What is your product? The document is not the product. The lawyer is not the product.
- What is the problem: distinguish between problems and symptoms. Inanimate objects — like documents, and templates — are rarely problems: they are symptoms of problems. Formal structures are rarely problems (or even all that relevant). Problems arise in interactions For example: a crappy document
- Is what we focus on really the problem?
What is the general systems unit?
- A source of knowledge on how to optimise human processes and systems.
- In scope: use of language, legal,
What it isn’t
- A plain-English drafting service
- A legal technology platform