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Legal services delivery: Difference between revisions
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The reason the “buzz” has shifted to delivery is that the people making the buzz — management consultants mostly — have nothing to say about the ''content'' of legal services. It is — by deliberate, cynical design by generation of nest-feathering lawyers — made opaque, baffling, long-winded and obtuse. The answer: not to rationalise it, not to simplify it, not to cauterise the tedious excess with which all legal product overflows — but to parcel it up and outsource it to cheaper units offshore. | The reason the “buzz” has shifted to delivery is that the people making the buzz — management consultants mostly — have nothing to say about the ''content'' of legal services. It is — by deliberate, cynical design by generation of nest-feathering lawyers — made opaque, baffling, long-winded and obtuse. The answer: not to rationalise it, not to simplify it, not to cauterise the tedious excess with which all legal product overflows — but to parcel it up and outsource it to cheaper units offshore. | ||
But unitising legal product does one of two things: either it really is commoditised, in which case it is a commercial product — a widget — with some legally-relevant content embedded in it, but in respect of which all mysteries have been solved: the value in that product is not in its nuanced legal advice, but it has some other value (else, why “deliver” it at all?) or it really isn’t; there really is some residual legal doubt, uncertainty or risk, in which case handing it off to the proverbial [[School-leaver from | But unitising legal product does one of two things: either it really is commoditised, in which case it is a commercial product — a widget — with some legally-relevant content embedded in it, but in respect of which all mysteries have been solved: the value in that product is not in its nuanced legal advice, but it has some other value (else, why “deliver” it at all?) or it really isn’t; there really is some residual legal doubt, uncertainty or risk, in which case handing it off to the proverbial [[School-leaver from Bucharest]] ''really'' isn’t a great idea. | ||
The ''definition'' of a legal problem is that it ''can’t'' be productionised. | |||
{{sa}} | {{sa}} | ||
*[[School-leaver from | *[[School-leaver from Bucharest]] | ||
{{ref}} | {{ref}} | ||