Legal services delivery: Difference between revisions

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But here is the thing. It ''is'' about the pizza.
But here is the thing. It ''is'' about the pizza.


The marginal return on an activity is not a function of how intrinsically ''clever'', but on how ''difficult'' it is. It is ''not'' difficult to do clever things with a computer: all you need is a computer — and maybe a Java coder from Bucharest you found on ''UpWork''. But all anyone ''else'' needs is a Romanian Java dude and a computer. Computers are cheap. Romanian Java coders are cheap. Seeing as that “anyone else” will be a competitor of yours, once you have figured out how to make it with a computer, and paid your Java guy, the marginal value of your pizza will equal its marginal cost of production — that is to say, ''nil''. it will fall to nil not just over time, but ''immediately''. Ask Kodak. Ask the people who make postcards and aerogrammes.  
The marginal return on an activity is not a function of how intrinsically ''clever'', but on how ''difficult'' it is. It is ''not'' difficult to do clever things with a computer: all you need is a computer — and maybe a Java coder from Bucharest you found on ''UpWork''. But all anyone ''else'' needs is a Romanian Java-dude and a computer. Computers are cheap. Romanian Java-dudes are cheap. Seeing as that “anyone else” will be a competitor of yours, once you have figured out how to make it with a computer, and paid your Java guy, the marginal value of your pizza will equal its marginal cost of production — that is to say, ''nil''. it will fall to nil not just over time, but ''immediately''. Ask Kodak. Ask the people who make postcards and aerogrammes.  


If you think there is a money to be made delivering a valueless product more cheaply than any other bugger, you will find yourself in a very fast race to the bottom of a very large tank, with a very hard, very flat, very concrete floor.  
If you think there is a money to be made delivering a valueless product more cheaply than any other bugger, you will find yourself in a very fast race to the bottom of a very large tank, with a very hard, very flat, very concrete floor.  


The point about legal work is that you ''can’t'' do it on a computer. If you can, it isn’t legal work. Legal work is — always has been — about edge cases; conundrums; things no-one expected. Bespoke situations.  To be sure, part of a lawyer’s job should be to commoditise new products, productionise them, and hand them off to operations teams who ''can'' make widgets out of them — but ''lawyers don’t make widgets''.
The point about legal work is that you ''can’t'' do it on a computer. If you can, it isn’t legal work. Legal work is — always has been — about edge cases; conundrums; things no-one expected. Bespoke situations.  To be sure, part of a lawyer’s job should be to commoditise new products, productionise them, and hand them off to operations teams who ''can'' make widgets out of them — but ''lawyers don’t make widgets''.
The folks in reg tech have this exact problem, too: the business model doesn’t work. You can’t continue to extract an annuity out of a quick bit of coding you bought from a guy you found on UpWork. No-one will pay for it. So you have no option but to extract ''[[rent]]''. It’s a bum model. Hence: [[Why is reg tech so disappointing?|reg tech remains disappointing]].


===But the shifting buzz, man===
===But the shifting buzz, man===
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*[[School-leaver from Bucharest]]  
*[[School-leaver from Bucharest]]  
*[[Why is reg tech so disappointing?]]
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