Middle management blues
With apologies to W. H. Auden[1].
Stop all the key performance indicators, cut off the skype
Prevent internal audit complaining with a load of old tripe,
Silence the subject matter experts and with animated deck
Bring out the target operating model,
Let the stakeholders wreck.
Let escalations circle, rise and then dip
Scribble on the sky “can you run it by Chip?”
Put service level agreements round the service line’s necks,
Let the chief operating officer wear flannelene kecks.
You are my steerco and opco, my verbiage, my pass,
My CBT, my CPD (at which I am best in the class)
My deep dive, disclaimer, my eye-ess-dee-aye;
They said that call would last ten minutes:
It lasted all day.
Please be advised that they’ve outsourced the fun,
Right-sized the moon —
Disintermediated the sun.
They’ve circled their wagons and reached around the group;
For everything lives in a Mobius loop.
Dramatis personae: CEO | CFO | Client | Employees: Divers · Excuse pre-loaders · Survivors · Contractors · The Muppet Show | Middle management: COO · Consultant · MBA | Controllers: Financial reporting | Risk | Credit | Operations | IT | Legal: GC · Inhouse counsel · Docs unit · Litigator · Tax lawyer · US attorney Lawyer | Front office: Trading | Structuring | Sales |