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{{a|design|
{{a|design|
{{colourtable|red|[[File:Club.png|450px|center]]}}{{subtable|''That OneNDA, in full:''<br>
{{OneNDA 1}}
{{OneNDA 2}}
{{OneNDA 3}}
{{OneNDA 4}}
{{OneNDA 5}}}}
}}{{Quote|''SYNOPSIS: Some cheeky little hobbits form a fellowship and set out on a perilous adventure to confront the fearsome [[mark-up|Smarkup]], a wingèd dragon made out of [[boilerplate]] that jealously guards the huge pile of [[rent]] it has appropriated from nearby merchants.''


[[File:Club.png|450px|frameless|center|Why did it take the legal community two thousand years to come up with this idea?]]
''First act goes well.''}}
}}[[Legal eagle]]s ''love'' the idea that the standard, tedious terms that make up the lion’s share of commercial legal discourse are ''special''.


Then again, we all — not just lawyers — like to believe our own domain is sacred: that we are privy to something critical; dangerous; ''delicate'' — arcane learning that, should it fall into unskilled hands, may wreak great ill upon the bystanding world.
{{quote|In Bozo Baggins’ burrow, there was a sign above his desk, carefully hand-painted by his uncle Dildo:
“{{Maxim|The quotidian is a utility, not an asset}}.”}}


''Make way: I’m a doctor''.
[[Boilerplate]]. No legal form has more of it than an [[NDA]]. To read one is to behold pure, abstracted, ''essence'' of [[boilerplate]]. In an NDA, ''[[boilerplate]] is all you get''.  


But our dark secret: much of what we do, to get to those subliminal moments of artistry, we do on autopilot: to win Le Mans you must keep the engine tuned, the tank filled and the tyres pumped up. Without attending to this quotidian stuff, you don’t get to exercise your ineffable skill.
Yet generations of [[legal eagle]]s, back to the time of the [[First Men]] — lo, even unto the very [[Children of the Forest]] — have dug themselves into slit trenches to argue the toss over this workaday tract. It has been some kind of insane compulsion: not one of them ''enjoyed'' it; not one of them saw any ''point'' in it; they found themselves ''compelled'' to do it; drawn to it, like moths to a gaslight; lemmings to a chalky cliff.


For lawyers, [[boilerplate]] is the workaday engineering that makes stuff go. Boilerplate is to a contract what spark plugs are to a high-performance engine. What we want from it is ''reliability''. It will not ''win'' us the race; it reduces the likelihood that we ''lose'' it.
“I must negotiate this [[NDA]], because ''this is what I do''. [[It is in my nature]].


We want boilerplate to work, dependably, and not break down.  
Kudos, therefore, to the team at [http://www.lawboutique.co.uk TLB] for doing something about it.<ref>Don’t just read about it here: go see: https://www.onenda.org</ref>


While the quality of one brand of spark plug has no bearing on the quality of another, this is not true of legal boilerplate. There is strength in numbers. If everyone adopts the same boilerplate, the boilerplate is more effective, ''regardless of what it says''. We should, as a community, regard this as a free public resource, and not some productivity creation initiative to keep battalions of [[legal eagle]]s in well-paid but soul-destroying work.  
The [[JC]] put his sclerotic old shoulder to the wheel, for whatever that was worth, and commended his friends, relations and readers to do the same; especially those who occupy places in the firmament, or up the fundament, higher than his own.  


No type of legal contract is more boilerplate than an [[NDA]]. The [[NDA]] is pure, abstracted, essence of boilerplate. ''[[Boilerplate]] is all there is''.
Start with the NDA, who knows where it may lead?


But {{maxim|the quotidian is a utility, not an asset}}.
===Later ... ===
The hobbity fellowship resisted the impulses to which we tragic agents of the [[Tragedy of the commons|commons]] resort by habit: the bickering, the [[special pleading]], [[committee]] drafting, pursuit by ring-fixated goblins muttering [[Culpa in contrahendo|baffling ancient curses]]: despite cannons to the left and right, onward rode the OneNDA [[Steering committee]], and generated a nice, simple, pleasant first edition.  


Kudos, therefore, to the team at [http://www.lawboutique.co.uk TLB] for doing something about it.<ref>Don’t just read about it here: go see: https://www.onenda.org</ref>
Not [[Perfection is the enemy of good enough|''perfect'']] — is anything? — but absolutely [[Perfection is the enemy of good enough|good enough]].  


The [[JC]] put his sclerotic old shoulder to the wheel, for whatever that is worth and commends his friends, relations and readers; especially those who occupy places in the firmament, or up the fundament, higher than his own — that’s more or less all of you — to do what you can to get your own organisations behind this excellent initiative. Start with the NDA, who knows where it may lead?
It’s too early to stand on the poop-deck in front of a mission accomplished banner, but OneNDA is getting there. We remain hopeful and optimistic. So, here some observations about what it could all mean.
====Simplification beats [[technology]] — and ''helps'' it.====
''If you simplify, you may not need [[technology]]''. There is no need for [[Automated contract review|automation]], [[document assembly]], even a mail-merge gilds the lilly. Despite what the [[Thought leader|thought-leaders]] say, the problem facing modern [[legal eagles]] is not ''[[service delivery]]'', but ''[[Legal service|service]]'' itself.


===Later ... ===
''Fix the content, and the delivery challenges fix themselves''.  
Well, readers, against his darkest suspicions, it looks like this OneNDA thing might work! The working group managed to defend against the inevitable [[special pleading]], [[committee]] drafting, the pedantic [[culpa in contrahendo]]-style commentariat to which we agents of the [[Tragedy of the commons|tragic commons]] resort by irrepressible force of habit: through sheer willpower OneNDA generated a nice, simple, pleasant first edition. Not [[Perfection is the enemy of good enough|perfect — nothing is — but absolutely good enough]].  


It’s too early to stand on the poop-deck with a mission accomplished banner, but OneNDA is getting there. So, in a gentle further shove, here some observations about what it could all mean.
An ironic consequence: ''if you fix the content, you need less [[technology]], '''and''' the [[technology]] tends to work better''. To design for technology, design for ''no'' technology. The fewer options, subroutines, [[Caveat|caveats]] and [[conditions precedent]] in your legal forms, the easier they will be to automate. You will get all kinds of second order benefits too: fewer complaints, fewer comments, less time auditing your monstrous catalogue of hateful templates.
====Simplification beats technology====
A counter-intuitive proposition: ''if you simplify, you may not need technology''. There is no need for automation, document assembly, even a mail merge is probably over-engineering. This is to observe that the conundrum facing modern legal eagles is not one of ''[[service delivery]]'', but ''[[Legal service|service]]'' in the first place. Fix the ''content'', and the delivery challenges fix themselves.  


This leads to a paradox: ''if you simplify properly, it is easier to apply technology''. To design for technology, design for ''no'' technology. The fewer options, subroutines, caveats and [[conditions precedent]] in your legal forms, the easier you will find it to automate them. You will get all kinds of second order benefits too: fewer complaints, fewer comments, less time auditing your monstrous catalogue of templates.
{{maxim|First, cut out the pies}}.
====It’s not the [[form]], or even the content, but '''''consensus''''' that matters====
Once upon a time — until 2021 — if you devised your own [[NDA]], however brief or elegant, you could expect it to be ''rejected''<ref>There ''is'' a “battle of the forms”, even if not apparent to the [[doyen of drafting]].</ref> or [[Mark-up|marked up]] to ''oblivion'' by the [[rent-seeking]] massive.<ref>The [[JC]] knows this, because he’s tried it. No [[counterparts]] clause! No waiver of jury trials! It was still worth doing, but it didn’t solve the problem.</ref> Your voice was but a guttering candle in a gale of [[special pleading]]. Collectively we despaired of NDAs, but, taken individually, we found ourselves curiously ''invested'' in them. Hence, slit trenches.  


The [[JC]]’s [[maxim|handy aphorism]] here: {{maxim|first, cut out the pies}}.
But an outbreak of public spiritedness can change that, and that was OneNDA: interested people came from far and wide to help; everyone<ref>Everyone except the [[doyen of drafting]] himself, that is: [https://www.adamsdrafting.com/onenda-is-mediocrenda-thoughts-on-a-proposed-standard-nondisclosure-agreement/ toys: say goodbye to pram!] </ref> checked their agendas at the door. This was what Wikipedians call a “[https://en.wikipedia.org/wiki/Barn_raising barn-raising]. The community came together for the greater good of all.  
====It’s not the [[form]], or even the content, but the '''consensus''' that matters====
Once upon a time — until 2021 —if you devised your own short-form NDA, however elegant, you could expect it to be ''rejected''<ref>There ''is'' a “battle of the forms”, even if not apparent to the [[doyen of drafting]].</ref> or [[Mark-up|marked up]] to ''oblivion'' by the [[rent-seeking]] massive.<ref>The [[JC]] knows this, because he’s tried it. No [[counterparts]] clause! No waiver of jury trials! It was still worth doing, but it didn’t completely solve the problem.</ref>


Once — okay, ''if'', but here’s hoping — the short-form NDA achieves ''wide-spread community commitment'' the dynamic will be different. Those who built it would use it, sure. But those who ''didn’t'' would look upon it not with suspicion, but with trust: “this is a community standard: I can [[Comfortable|get comfortable]] using it too”. No-one got fired for following the crowd.  
Now once a barn is raised and community feels ownership in it, it is the very ''fact'' of the barn, rather than how it was built or what it is made of, that is its value. Community assets accrue to the benefit of everyone. The structure might not be perfect but nor is there any interest in undermining it, much less setting fire to the roof: ''everyone has a stake in the barn.'' ''Everyone'' has [[skin in the game]]. The more it is used, the stronger it gets.  


OneNDA is a community effort: interested people came from far and wide to help; everyone<ref>Everyone except [[Ken Adams|the doyen of drafting]] himself, that is: https://www.adamsdrafting.com/onenda-is-mediocrenda-thoughts-on-a-proposed-standard-nondisclosure-agreement/ </ref> checked their agenda at the door. This was what Wikipedians call “[https://en.wikipedia.org/wiki/Barn_raising barn-raising]”. The community came together for the greater good of all.
The more people use it, the more [[Perfection is the enemy of good enough|“good enough” ''becomes'' “perfection”]].


Now once a barn is raised and community feels ownership in it, it is the very ''fact'' of the barn, rather than how it was built or what it is made of, that is its value. Community assets accrue to the benefit of everyone. The structure, day one, might not be perfect — is anything? but nor is there any interest in undermining it, much less setting fire to the roof: ''it is in everyone’s interest that the barn does the job it was built for''. ''Everyone'' has [[skin in the game]]. The more people use it, the more they are incentivised to make sure it stands. The more people use it, the more [[Perfection is the enemy of good enough|“good enough” ''becomes'' “perfection”]].
Thus, tiresome complaints that, for example, it refers to “information that is in the public domain” and not just “information that is public” I mean, what a [[Knee-slide and jet wings|zinger]] — fall away because ''no-one cares''. ''Who'' would take that point?<ref>I can think of one person.</ref> Why? ''Everyone knows what it means''.


Thus, technical complaints that, for example, it refers to “the public domain” and not just “public” — I mean, what a ''[[Knee-slide and jet wings|zinger]]'' — fall away because (if they didn’t already) ''everyone knows what it means''. If there are ten thousand standard NDAs out there that use the expression “public domain”, then no court (and, frankly, no plaintiff) is going to side with a pedant against the weight, and interests, of community consensus.
Community consensus, like an internet protocol, benefits everyone.  


====The hard lines discourage [[rentsmithing]] around the edges====
====The hard lines discourage [[rentsmithing]] around the edges====
Once that common standard exists, with the hard lines OneNDA has drawn around itself, there is a further subtle advantage: it will dampen [[rentsmithing|peripheral legal-eaglery]] around small, irritating edge cases (not to mention out-and-out [[pedantry]]).
And it gets better. Once a common standard exists, the hard lines around it dampen [[rentsmithing|peripheral legal-eaglery]] around edge cases, because ''it isn’t worth it'' to argue them. Not even for a [[pedantry|pedant]].
 
We all know the common fripperies thrown into an NDA negotiation by way of a dominance display: [[indemnities]]; [[Exclusive licence|exclusivities]]; [[non-solicitation]] and so on. These are quickly rejected out of hand, but the courtship ritual of inserting then removing them is not just [[tedious]]: It is costly, distracting, and takes time.  


We all know the common fripperies thrown into negotiation of an NDA by way of a dominance display between legal eagles: [[indemnities]]; [[Exclusive licence|exclusivities]]; [[non-solicitation]]; licencing and so on. Where notices these will quickly be rejected out of hand, the courtship display required to remove them is still [[tedious]] and it takes time.  
By insisting on hard lines around itself, OneNDA makes itself unavailable to host that kind of pointless ''rutting''. And it is hard to [[rentsmith]] without a “host” contract. To do it, the [[Rentsmith|rentsmithor]] must find a new host agreement, or make one, for a plainly cosmetic purpose. It will be discouraged from doing that for fear of looking stupid.


But it is hard to rentsmith without a “host” contract. By drawing hard lines around itself, the OneNDA makes itself ''unavailable to act as that host''. It ''frustrates'' the [[rentsmith]]. The party wanting them has to create a new agreement for the purpose, but it is not likely to do that for fear of looking stuipid. ''The standard template discourages peripheral negotiation''.  This is an additional, unintended benefit.
''A standardised form discourages peripheral negotiation''.


====The knee of the curve====
====Shifting the knee of the curve====
[[File:Contract volume curve.png|450px|thumb|right|The more a contract costs to negotiate, the fewer of them you can do. There’s no free option if everything is negotatiated.]]
[[File:Contract volume curve.png|450px|thumb|right|The more a contract costs to negotiate, the fewer of them you can do. There’s no free option if everything is negotatiated.]]
[[File:Contract curve shifted.png|450px|thumb|right|Adding a free, no-negotiation option creates a range of customers you couldn't afford to onboard, but incentivises marginal cases to take the free option too]]
[[File:Contract curve shifted.png|450px|thumb|right|Adding a free, no-negotiation option creates a range of customers you couldn't afford to onboard, but incentivises marginal cases to take the free option too]]
Creating a simple and standard alternative has a nice effect, too, on the legal complexity curve. It pulls it down and to the right. These are the directions you want it going in. These fancy charts are stimulations of a real-life situation. The problem: a broken contracting process. Our solution: standardise and automate just the simplest, lowest value contract, leaving the process for the rest untouched. The intention was to reduce the workload of the negotation team, giving them more time to focus on the higher value, more difficult contracts.  
Creating a simple and standard alternative affects the “legal complexity curve”.<ref>This is a concept I basically made up on the hoof. Go with me on this one.</ref> It pulls it ''down'' and to the ''right'', being the directions you want it going in.
 
Let us tell you a story, through the prism of some fancy charts. They are stimulations of a real-life case.
 
The problem: a broken contracting process: too slow, too costly, too many errors. The “complexity distribution’ was just as you would expect: lots of low-value contracts, a few high-value ones. The errors were spread evenly throughout: most, therefore, in the low value contracts.  
 
The idea: reduce the negotiation workload and somehow give the team more time to focus on the higher value contracts.
 
The approach: standardise just the lowest value contract. It was easiest to fix, most boring, and had the highest volume. Leave the rest be. 
 
Outcome: Overnight, half the contract volume was automated.


The experiment was successful. Ovvernight, half the contract volume was automated. Additional benefits we did not expect were the following:
But ''then'':  
*Volumes in the automated contract ''doubled overnight'': now it was cheaper, easier to execute, and with guaranteed no errors, the marginal cost went down, so the capacity to execute went up.
*Volumes in the automated contract ''doubled overnight'': as it was faster easier and error-free, the marginal cost plummeted, so the volumes spiked.
*Some “marginal” customers in the adjacent negotiated contract categories elected to move to the free model too: they were happy with the trade off of ”no custom terms” but “contract executed for free and immediately”. Thus the “knee” of the curve deepened and shifted to the right.
*Some “marginal” customers in adjacent categories chose to move to the free contract: they were happy to trade speed and cost for customisation. It’s a simple trade: sign this and trade now, or tie your legal team up for three weeks. Thus the “knee” of the curve deepened and shifted to the right.
*volumes in the higher value negotiated contract categories ''increased'', as the negotiation team had more bandwidth, processed the contracts more quickly and with fewer errors.
*Volumes of the ''highest'' value categories went up, as the team had more bandwidth, processed the contracts more quickly and with fewer errors.
*As a result, total output of the team ''doubled''.
*As a result, total output of the team ''doubled''.
The one thing that did ''not'' happen was the forced [[redundancy]] of the team. They were busier than ever, only on more challenging stuff.
The one thing that did ''not'' happen was the forced [[redundancy]] of the team. They were busier than ever, only on more challenging stuff.

Latest revision as of 07:19, 21 September 2021

The design of organisations and products
Club.png

That OneNDA, in full:

1. What is Confidential Information?

1(a) Confidential Information means information that is disclosed:

(i) by a party to this Agreement (the Discloser) or on the Discloser’s behalf by its authorised representatives or its Affiliates,
(ii) to the other party to this Agreement (the Receiver), and
(iii) in connection with the Purpose.

1(b) Confidential Information does not include information that is:

(i) in the public domain not by breach of this Agreement,
(ii) known by the Receiver at the time of disclosure,
(iii) lawfully obtained by the Receiver from a third party other than through a breach of confidence,
(iv) independently developed by the Receiver, or
(v) expressly indicated by the Discloser as not confidential.

1(c) Affiliates means any entity that directly or indirectly controls, is controlled by, is under common control with or is otherwise in the same group of entities as a party to this Agreement.

2. Who can I share it with?

2(a) The Receiver may share the Confidential Information with its Permitted Receivers, which means its Affiliates and its officers, employees, members, representatives, professional advisors, agents and subcontractors of the Receiver or its Affiliates, but only if they:

(i) need to know it, and only use it, for the Purpose, and
(ii) have agreed to keep it confidential and restrict its use to the same extent that the Receiver has.

2(b) The Receiver is liable for its breach of this Agreement and any act or omission by a Permitted Receiver which would constitute a breach of this Agreement if it were a party to it.
2(c) The Receiver may share the Confidential Information if legally required but must promptly notify the Discloser of the requirement if legally allowed.

3. What are my obligations?

The Receiver must:
3(a) only use the Confidential Information for the Purpose,
3(b) keep the Confidential Information secure and confidential and only disclose it as allowed by this Agreement,
3(c) promptly notify the Discloser if it becomes aware of a breach of this Agreement, and
3(d) take reasonable steps to destroy or erase any Confidential Information it holds within thirty days of the Discloser’s request, except the Receiver may retain copies of Confidential Information that are securely stored in archival or computer back-up systems or to meet legal or regulatory obligations, subject to this Agreement’s terms.

4. How long do my obligations last?

4(a) The Receiver’s duty to protect Confidential Information starts on the date Confidential Information is disclosed and lasts until the end of the Confidentiality Period.
4(b) Either party may terminate this Agreement with thirty days’ prior written notice, but this will not affect the parties’ obligations to protect Confidential Information disclosed before termination until the end of the Confidentiality Period.

5. Other important information

5(a) Notices. Formal notices under this Agreement must be in writing and sent to the email addresses on the Agreement’s front page as may be updated by a party to the other in writing.
5(b) Third parties. Except for the Discloser’s Affiliates, no one other than a party to this Agreement has the right to enforce any of its terms.
5(c) Entire agreement. This Agreement supersedes all prior discussions and agreements and constitutes the entire agreement between the parties with respect to its subject matter and neither party has relied on any statement or representation of any person in entering into this Agreement.
5(d) Amendment. Any amendments to this Agreement must be agreed in writing.
5(e) Assignment. Neither party can assign this Agreement to anyone else without the other party’s consent.
5(f) Waiver. If a party fails to enforce a right under this Agreement, that is not a waiver of that right at any time.
5(g) Equitable relief. The Discloser may seek injunctive relief or specific performance to enforce its rights under this Agreement.
5(h) Alternative dispute resolution. The parties may refer any disputes arising under this Agreement to mediation or arbitration for resolution if agreed to in writing by both parties.
5(i) Governing law and jurisdiction. The Governing Law applies to this Agreement and all disputes will only be litigated in the courts of the Jurisdiction.


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SYNOPSIS: Some cheeky little hobbits form a fellowship and set out on a perilous adventure to confront the fearsome Smarkup, a wingèd dragon made out of boilerplate that jealously guards the huge pile of rent it has appropriated from nearby merchants.

First act goes well.

In Bozo Baggins’ burrow, there was a sign above his desk, carefully hand-painted by his uncle Dildo:

The quotidian is a utility, not an asset.”

Boilerplate. No legal form has more of it than an NDA. To read one is to behold pure, abstracted, essence of boilerplate. In an NDA, boilerplate is all you get.

Yet generations of legal eagles, back to the time of the First Men — lo, even unto the very Children of the Forest — have dug themselves into slit trenches to argue the toss over this workaday tract. It has been some kind of insane compulsion: not one of them enjoyed it; not one of them saw any point in it; they found themselves compelled to do it; drawn to it, like moths to a gaslight; lemmings to a chalky cliff.

“I must negotiate this NDA, because this is what I do. It is in my nature.”

Kudos, therefore, to the team at TLB for doing something about it.[1]

The JC put his sclerotic old shoulder to the wheel, for whatever that was worth, and commended his friends, relations and readers to do the same; especially those who occupy places in the firmament, or up the fundament, higher than his own.

Start with the NDA, who knows where it may lead?

Later ...

The hobbity fellowship resisted the impulses to which we tragic agents of the commons resort by habit: the bickering, the special pleading, committee drafting, pursuit by ring-fixated goblins muttering baffling ancient curses: despite cannons to the left and right, onward rode the OneNDA Steering committee, and generated a nice, simple, pleasant first edition.

Not perfect — is anything? — but absolutely good enough.

It’s too early to stand on the poop-deck in front of a mission accomplished banner, but OneNDA is getting there. We remain hopeful and optimistic. So, here some observations about what it could all mean.

Simplification beats technology — and helps it.

If you simplify, you may not need technology. There is no need for automation, document assembly, even a mail-merge gilds the lilly. Despite what the thought-leaders say, the problem facing modern legal eagles is not service delivery, but service itself.

Fix the content, and the delivery challenges fix themselves.

An ironic consequence: if you fix the content, you need less technology, and the technology tends to work better. To design for technology, design for no technology. The fewer options, subroutines, caveats and conditions precedent in your legal forms, the easier they will be to automate. You will get all kinds of second order benefits too: fewer complaints, fewer comments, less time auditing your monstrous catalogue of hateful templates.

First, cut out the pies.

It’s not the form, or even the content, but consensus that matters

Once upon a time — until 2021 — if you devised your own NDA, however brief or elegant, you could expect it to be rejected[2] or marked up to oblivion by the rent-seeking massive.[3] Your voice was but a guttering candle in a gale of special pleading. Collectively we despaired of NDAs, but, taken individually, we found ourselves curiously invested in them. Hence, slit trenches.

But an outbreak of public spiritedness can change that, and that was OneNDA: interested people came from far and wide to help; everyone[4] checked their agendas at the door. This was what Wikipedians call a “barn-raising”. The community came together for the greater good of all.

Now once a barn is raised and community feels ownership in it, it is the very fact of the barn, rather than how it was built or what it is made of, that is its value. Community assets accrue to the benefit of everyone. The structure might not be perfect but nor is there any interest in undermining it, much less setting fire to the roof: everyone has a stake in the barn. Everyone has skin in the game. The more it is used, the stronger it gets.

The more people use it, the more “good enough” becomes “perfection”.

Thus, tiresome complaints that, for example, it refers to “information that is in the public domain” and not just “information that is public” — I mean, what a zinger — fall away because no-one cares. Who would take that point?[5] Why? Everyone knows what it means.

Community consensus, like an internet protocol, benefits everyone.

The hard lines discourage rentsmithing around the edges

And it gets better. Once a common standard exists, the hard lines around it dampen peripheral legal-eaglery around edge cases, because it isn’t worth it to argue them. Not even for a pedant.

We all know the common fripperies thrown into an NDA negotiation by way of a dominance display: indemnities; exclusivities; non-solicitation and so on. These are quickly rejected out of hand, but the courtship ritual of inserting then removing them is not just tedious: It is costly, distracting, and takes time.

By insisting on hard lines around itself, OneNDA makes itself unavailable to host that kind of pointless rutting. And it is hard to rentsmith without a “host” contract. To do it, the rentsmithor must find a new host agreement, or make one, for a plainly cosmetic purpose. It will be discouraged from doing that for fear of looking stupid.

A standardised form discourages peripheral negotiation.

Shifting the knee of the curve

The more a contract costs to negotiate, the fewer of them you can do. There’s no free option if everything is negotatiated.
Adding a free, no-negotiation option creates a range of customers you couldn't afford to onboard, but incentivises marginal cases to take the free option too

Creating a simple and standard alternative affects the “legal complexity curve”.[6] It pulls it down and to the right, being the directions you want it going in.

Let us tell you a story, through the prism of some fancy charts. They are stimulations of a real-life case.

The problem: a broken contracting process: too slow, too costly, too many errors. The “complexity distribution’ was just as you would expect: lots of low-value contracts, a few high-value ones. The errors were spread evenly throughout: most, therefore, in the low value contracts.

The idea: reduce the negotiation workload and somehow give the team more time to focus on the higher value contracts.

The approach: standardise just the lowest value contract. It was easiest to fix, most boring, and had the highest volume. Leave the rest be.

Outcome: Overnight, half the contract volume was automated.

But then:

  • Volumes in the automated contract doubled overnight: as it was faster easier and error-free, the marginal cost plummeted, so the volumes spiked.
  • Some “marginal” customers in adjacent categories chose to move to the free contract: they were happy to trade speed and cost for customisation. It’s a simple trade: sign this and trade now, or tie your legal team up for three weeks. Thus the “knee” of the curve deepened and shifted to the right.
  • Volumes of the highest value categories went up, as the team had more bandwidth, processed the contracts more quickly and with fewer errors.
  • As a result, total output of the team doubled.

The one thing that did not happen was the forced redundancy of the team. They were busier than ever, only on more challenging stuff.

See also

References

  1. Don’t just read about it here: go see: https://www.onenda.org
  2. There is a “battle of the forms”, even if not apparent to the doyen of drafting.
  3. The JC knows this, because he’s tried it. No counterparts clause! No waiver of jury trials! It was still worth doing, but it didn’t solve the problem.
  4. Everyone except the doyen of drafting himself, that is: toys: say goodbye to pram!
  5. I can think of one person.
  6. This is a concept I basically made up on the hoof. Go with me on this one.